Terms of Conditions

OVERVIEW

This website is operated by Novtell.com. Throughout the site, the terms "we", "us" and "our" refer to Novtell.com. We offer this website, including all information, tools and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or making a purchase from us, you are participating in our "Service" and agreeing to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, merchants and/or content contributors.

You also agree to our returns policy and our privacy policy.

Our return policy can be found here: 
https://novtell.com/pages/return-policy

Our privacy policy can be found here: 
https://novtell.com/pages/privacy-policy

Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Site or use any of the Services. If these Terms of Service are deemed to be an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You may review the most current version of the Terms of Use at any time by visiting this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the Website following the posting of any changes will mean you accept those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - SHIPPING AND DELIVERY

All items are processed as soon as possible after an order is placed. Once an item has been shipped and the courier has provided a tracking number, the buyer will receive tracking confirmation at the email address provided at the time of ordering.

Unless noted as a US based product that will be delivered in 1 week, our usual delivery time for standard shipping is 1-2 weeks from our warehouse. In rare cases of customs issues, delivery may take up to 3 weeks. DHL Express delivery will usually arrive in 1 week.

Your standard shipping cost is FREE Worldwide.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in your use of the Service.

You must not transmit any worm, virus or other code of a destructive nature.
A breach or violation of any of these terms will result in the immediate termination of your Services.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your Content (not including credit card information) may be transmitted in unencrypted form and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit Card Information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided without our express written permission.

The section titles used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.

SECTION 4 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on this site is not accurate, complete or current. The material on this site is for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on the material on this site shall be at your own risk.

This Site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time with or without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 6 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the Site. These products or services may be in limited quantities and may only be returned or exchanged in accordance with our returns policy.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor will display any colour accurately.

We reserve the right, but are not obliged, to limit the sale of our products or services to any person, geographical area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. Any product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed by you. We may, in our sole discretion, limit or cancel purchases per person, per household or per order. These limits may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to restrict or refuse orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

Please see our returns policy for further details.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising out of or in connection with your use of any optional third party tools.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to the terms and conditions on which the tools are provided by the relevant third party provider(s).

We may also offer new services and/or features through the Site in the future (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Use.

SECTION 9 - THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.
Third party links on this site may take you to third party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of, and we do not endorse and have no liability or responsibility for, any third party materials or websites or any other third party materials, products or services.

We are not liable for any harm or damage related to the purchase or use of any goods, services, resources, content or other transactions made in connection with any third party websites. Please carefully review and understand the policies and practices of the third party before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain specific submissions (such as contest entries) at our request, or if you submit creative ideas, suggestions, proposals, plans or other materials without our request, whether online, by email, by postal mail or otherwise (collectively, "Comments"), you agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate and otherwise use any Comments you submit to us in any media. We are not and will not be obligated to (1) keep any Comments confidential; (2) pay any compensation for any Comments; or (3) respond to any Comments.

We may, but are under no obligation to, monitor, edit or remove any content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or in violation of any party's intellectual property rights or these Terms of Service.

You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights. You further agree that your Comments will not contain any defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that may adversely affect the operation of the Service or any related website. You must not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for your comments and their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the Store is governed by our Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Site or the Service may contain typographical errors, inaccuracies or omissions, including, but not limited to, product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or to cancel orders if any information on the Service or any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are under no obligation to update, amend or clarify any information on the Service or on any related website, including, without limitation, pricing information, except as required by law. Any date indicated on the Service or on any related website as having been updated or revised should not be taken to mean that all information on the Service or on any related website has been changed or revised.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the Site or any Content to: (a) conduct any unlawful activity; (b) solicit or encourage others to conduct or participate in any unlawful activity; (c) violate any international, federal, state or local law, regulation, statute or ordinance; (d) infringe or violate any copyright, trademark or other proprietary right of any other person or entity; or (e) solicit or encourage others to infringe or violate any copyright, trademark or other proprietary right of any other person or entity; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, libel, denigrate, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information; or (g) upload or transmit any virus or other harmful code that is or may be used in any way to impair the functionality or operation of the Service or any related web site, other web sites or the Internet; (h) harvest or solicit the personal information of others; or (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to disrupt or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that we may from time to time indefinitely suspend the Service or terminate the Service at any time without notice to you.

You expressly agree that your use or inability to use the Service is at your sole risk. The Service and all products and services provided to you through the Service are provided to you (except as expressly stated by us) on an "as is" and "as available" basis without any representations, warranties or conditions of any kind, either express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title or non-infringement.

In no event shall Novtell, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising out of or in connection with the use of or reliance on the information, products, services, or related graphics contained on the Site, whether based on contract, tort (including negligence), strict liability or otherwise, arising in any way out of your use of the service or any products purchased through the service, or for any other claim arising in any way out of your use of the service or any products, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted or otherwise made available via the service, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold Novtell and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 16 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Service will continue in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.

If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may refuse you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any guidelines or operating rules posted by us on this site or relating to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Use at any time by visiting this page.

We reserve the right, at our sole discretion, to update, modify or replace any portion of these Terms of Use by posting updates and modifications on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use will constitute your acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions regarding the Terms of Use should be directed to Support@Novtell.com