Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to give us information about your browser and operating system.

Email marketing (where applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery or return a purchase, you are giving us your consent to collect and use that information for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or give you the opportunity to opt out.

How do I withdraw my consent?

If you change your mind after you have opted in, you may withdraw your consent for us to contact you or for the continued collection, use or disclosure of your information at any time by contacting us at Support@Novtell.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

Your information is stored by Shopify's data storage, databases and general Shopify application. They store your information on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card information. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is only stored for as long as is necessary to complete your purchase transaction. Once the transaction is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, which is administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements help ensure that credit card information is handled securely by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third parties we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

We encourage you to read the privacy policies of these providers so that you can understand how they handle your personal information.

In particular, please note that certain Providers may be located in or have facilities in a different jurisdiction from you or us. Therefore, if you choose to proceed with a transaction that involves the services of a third party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store's website or are redirected to a third party website or application, you are no longer subject to this Privacy Policy or our website's Terms and Conditions.

Links When you click on links in our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your credit card details, the information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of the cookies we use. We've listed them here so that you can choose whether or not to accept cookies.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data retained, persistent for 30 minutes from last visit, Used by our website provider's internal statistics tracker to record the number of visits _shopify_uniq, no data retained, expires at midnight (relative to the visitor) the following day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the store has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this Site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, so please check back periodically. Changes and clarifications will be effective immediately upon posting. If we make material changes to this policy, we will post a notice here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we may use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION If you wish to: access, correct, amend or delete any personal information we hold about you, register a complaint or simply require more information, please contact our Privacy Compliance Officer at Support@Novtell.com.